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Tell us the bottleneck.

No form funnel, no automated drip. A person from the team reads every request and usually replies within 48 business hours with concrete questions.

This is how your enquiry reaches the right people.

A short flow replaces the usual form funnel: first the request, then urgency and timing, then context and material.

01Choose intent

Website, app, security, or questions are routed separately.

02Clarify urgency

Urgent, high, medium, or flexible plus a realistic time window.

03Send context

Description, links, or constraints in one message.

After thatReply within 48 business hours

An owner from the team replies with concrete follow-up questions. Security topics can go directly through NDA or the security mailbox.

Project request

Frame the project briefly.

Choose topic, urgency, and timeframe. After that, a few lines of context or links are enough.

01 / Topic *
02 / Priority
03 / Timeframe
05 / Address *

For quotes, on-site appointments, and correct billing details.

Usually replies within 48 business hours
Thank you, your message has been received.
You will receive a confirmation at the email address provided. A person from the team will reply within the next 48 hours with concrete follow-up questions.

Who actually replies?

Requests go directly to the people who would lead the project, no funnel, no BDR.

What if it is urgent?

For suspected acute incidents: email security@shell-affect.com with subject INCIDENT.

NDA before the first call?

Of course. Send your template or use our mutual standard NDA.